Millions of people are sharing their opinions online via social media with brands they follow. They share good experiences and even more willing to share less favorable experiences on social networks. Getting a low star rating on Google could send potential customers to competitor websites.
Some of the most common reputation problems companies and individuals face include:
- Negative Yelp or Google reviews
- Negative Google Search results
- Negative News Articles
- Complaints on RipOff.com, Scam.com, ComplaintBoards.com and other negative complaint/review websites
- Negative Blogs created by former customers and employees
Our team will identify negative online information that could damage your reputation on Google, forums, directories, review sites, websites, blogs, images and videos. Every opinion online is indexed immediately by search engines. We’ll set up alerts to receive any unfavorable mention of your company, brand, and name and create a response to defuse in a timely manner. With all the new social networks popping up, reputation management is an ongoing effort.
Consider including online reputation management into your digital marketing strategy.
